Shipping & returns

Shipping Policy

Zak Surfboards delivers product Australia wide - and selected items to New Zealand.

Please allow for 2 - 5 business days for all deliveries to major cities.

Deliveries to remote areas will take a few additional days depending on location.

Shipping on all products is FREE for purchases over $50, except for surfboards and some larger items which are clearly marked on the product page. A flat fee of $8.00 will be charged for any purchases under $50. Items will be posted through Australian Post Parcel Post  or by Courier.

Shipping on Surfcraft is charged at $70 for smaller items and $100 for larger items - Additional shipping charges on Surfcraft may apply to remote regions of Australia (we will contact you if additional charges are required)

Deliveries are normally made between 9am and 5pm (Monday to Friday). If a home address will be un-attended please offer a work address for delivery. A contact phone number is also required. Goods must be signed for or a re-delivery fee may be charged to the purchaser.

We do not ship to third party addresses unless that address is known and can be verified by Zak Surfboards.

Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. Zak Surfboards will make every effort to deliver on time.

Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts may be passed to the customers if the delivery address is unattended at the time of delivery.

Call: (03) 9416 7384

Zak Surfboards
307 Victoria Rd
Thornbury Victoria